Refund policy
Return & Exchange Policy
Thank you for shopping with us! We want you to love your purchase, but if you need to return or exchange an item, please review our policy below.
Eligibility
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Returns and exchanges are accepted within 7 days of receiving your order.
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Items must be unused, unwashed, and in their original condition with tags attached.
Non-Returnable Items
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Worn or washed items
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Items damaged due to improper care or misuse
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Sale or final clearance items (if applicable)
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will provide a replacement or full refund.
How to Return
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Contact us at [invictusartclothing@gmail.com] with your order number and reason for return.
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We’ll provide instructions and a return address.
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Once we receive and inspect the item, your refund or exchange will be processed.
Refunds
Refunds will be issued to the original payment method within 5–7 business days after we receive the returned item.
Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.